Account data: name, email, phone number, password or sign-in tokens, language preference, and role (student, center, examiner, or staff).
Exam data: answers, Writing text, Speaking recordings, scores, IELTS band estimates, CEFR levels, certificates, timers, and which exam you were assigned.
Center data: organization name, staff accounts, student lists, exam schedules, question-bank usage, and exported reports.
Integrity data: tab-switch and focus-loss events, copy/paste blocking, fullscreen or kiosk activity, and — when a center enables proctoring — event logs that may include screen snapshots.
Payment data: exam price, method, status, student notes, and screenshots uploaded as proof of payment. We do not store full card numbers on our servers.
Technical data: IP address, device and browser type, approximate location derived from IP, log files, and cookies needed to keep you signed in.