General support
Billing, technical issues, or anything else about mymockexam.uz.
Support
Contact us
Questions about mocks, centers, or your account? Our team is here to help.
Students, teachers, and language-center staff can reach us here. Include the mock name and module if something broke in the player — that is the fastest way to a useful reply.
Support
Pick a way to reach us
Telegram is usually fastest on exam day. Email is best for billing, center setup, and anything that needs a written trail.
- Message on Telegram
Telegram
Telegram
- Call us
Phone
+998 884848833
- Email support
Email
uzmockexam@gmail.com
- Include your center name if you run a language school
- Add your registered email or phone if you already have an account
- For exam issues, mention the mock name and module (L/R/W/S)
Already signed in? Open Help in your dashboard for guides and FAQs.
When we reply
Monday–Saturday, 09:00–18:00 Uzbekistan time (UTC+5).
Uzbekistan-based support
We work with centers and students across the country. Mocks run online — you do not need to visit an office. For a live walkthrough, register your center and ask for a demo.
Language centers
Registration, exam credits, student invites, and center dashboards.
Students
Sign-in, invite links, exam access, and published band scores.
Before you write
Can you reset a locked module?
If time ran out, that module stays locked — same as test day. Write to us only if the player crashed or an invite will not open.
Do students email you for scores?
Band scores appear after the center publishes. Ask your school first; we cannot release unpublished results.
How do centers get a dashboard?
Register as a language center, then create an exam and send invite links. Email us if you need credits or a demo.
Looking for quick answers? See the FAQ